Privacy policy
Last Updated: August 24, 2026
This Privacy Policy describes how Lodobaby (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit, use, or make a purchase from www.lodobaby.com (the “Site”), or otherwise interact with our services.
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
We collect personal information that is necessary to operate our online store, process orders, provide customer support, improve our services, and maintain the security of our Site.
The types of personal information we may collect include:
Contact Information:
Name, billing address, shipping address, email address, and phone number.
Order Information:
Products purchased, order number, order history, shipping details, delivery information, return requests, refund requests, and transaction records.
Payment Information:
Payments are processed through third-party payment providers available at checkout. Lodobaby does not store your complete credit card or debit card details on our servers.
Account Information:
If you create an account, we may collect account details, saved addresses, account preferences, and shopping information associated with your account.
Device and Usage Information:
IP address, browser type, device information, operating system, time zone, referring pages, pages viewed, interactions with our Site, and information collected through cookies or similar technologies.
Customer Support Information:
Information you provide when contacting us, including messages, order questions, return requests, and other communications.
2. How We Use Your Personal Information
We use personal information for the following purposes:
Order Processing:
To process payments, confirm orders, arrange shipment, provide order updates, and manage returns or refunds.
Customer Support:
To respond to customer questions, provide assistance, and resolve order-related issues.
Service Communications:
To send order confirmations, shipping updates, account notices, policy updates, and other service-related communications.
Marketing:
To send promotional emails or marketing communications when you have subscribed or when permitted by applicable laws. You may unsubscribe from marketing emails at any time.
Website Improvement:
To analyze how customers use our Site, improve website functionality, improve product pages, and enhance the shopping experience.
Security and Fraud Prevention:
To detect, prevent, and investigate fraud, unauthorized transactions, security issues, or other potentially harmful activity.
Legal Compliance:
To comply with applicable laws, regulations, tax requirements, accounting obligations, dispute resolution processes, and lawful requests from authorities.
3. How We Share Personal Information
We do not sell personal information in exchange for money.
We may share personal information with service providers when necessary to operate our business and provide services, including:
E-commerce Platform Provider:
We use Shopify to operate our online store, manage products, process orders, and provide checkout functionality.
Payment Processors:
Payment information is processed through third-party payment providers available at checkout.
Shipping Carriers and Delivery Providers:
We may share necessary order and shipping information with delivery providers to process and deliver your order.
Analytics and Advertising Providers:
We may use analytics, advertising, and measurement services to understand website activity, evaluate marketing performance, and improve our services.
Professional Service Providers:
We may share information with professional advisors, including accounting, legal, compliance, or other service providers when necessary.
Legal Authorities:
We may disclose information when required by law, regulation, legal process, or when necessary to protect our rights, customers, business, or services.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, remember customer preferences, analyze website traffic, improve website performance, and support marketing activities.
Cookies may be used for:
- Website functionality and checkout performance
- Security and fraud prevention
- Analytics and website improvement
- Advertising measurement and marketing performance
We may use services such as Google Analytics, Google Ads, Pinterest, and other analytics or advertising services to understand website activity and improve our services.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality or checkout performance.
Where required by applicable law, we provide additional choices regarding non-essential cookies and tracking technologies.
5. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of personal information, subject to legal requirements
- The right to withdraw consent for marketing communications
- The right to opt out of certain sharing or targeted advertising activities
- The right to receive information about how personal information is collected, used, and disclosed
To exercise a privacy right, please contact us at:
We may need to verify your identity before completing certain requests.
6. Do Not Sell or Share My Personal Information
We do not sell personal information in exchange for money.
Certain advertising or analytics activities may be considered “sale,” “sharing,” or targeted advertising under certain privacy laws.
Customers with applicable privacy rights may contact us at:
Subject line:
“Privacy Opt-Out Request”
Where required by applicable law, we will process recognized browser-based opt-out preference signals, including Global Privacy Control (GPC).
7. Marketing Communications
If you subscribe to our marketing emails, we may use your email address to send product updates, promotional messages, and special offers.
You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or contacting us at:
Even after unsubscribing from marketing communications, we may continue to send service-related messages, including order confirmations, shipping updates, refund notices, security notifications, and important account communications.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Processing orders
- Providing customer support
- Maintaining business records
- Meeting legal and tax obligations
- Preventing fraud
- Resolving disputes
When personal information is no longer required, we will delete or anonymize it unless retention is required or permitted by applicable law.
9. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information.
Our Site uses SSL encryption during data transmission. Payment information is processed through Shopify and supported payment providers.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
10. Children’s Privacy
Our Site and services are not intended for children under the age of 16.
We do not knowingly collect personal information from children under 16.
If you believe a child under 16 has provided personal information to us, please contact us at:
We will review the request and take appropriate action.
11. International Data Transfers
Personal information may be processed, stored, or transferred in the United States and other countries where our service providers operate.
When information is transferred internationally, it may be subject to different privacy laws depending on the location.
We handle such transfers in accordance with applicable data protection requirements.
12. Third-Party Links
Our Site may contain links to third-party websites or services.
Lodobaby is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or legal requirements.
When updates are made, we will revise the Last Updated date at the top of this page.
14. Contact Information
If you have questions about this Privacy Policy, your privacy rights, or how your personal information is handled, please contact us:
Business Name: Lodobaby
Website: www.lodobaby.com
Email: hello@lodobaby.com
Phone: +1 772-239-6401
Business Address:
8487 SE Sharon St
Hobe Sound, FL 33455
United States
Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday and U.S. Public Holidays: Closed
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